Resume

Present Work

Desktop Support Technician at a Lake County casino.

Learning Bootstrap & Laravel to do front-end web design work.

Recent Tech Support Work

At the Dawn Horse Press, I created and maintained back-end server & services for an Apple iPad app. On the Amazon cloud I created the mysql database and participated in using php to create the communication framework for transmitting media info to the ipad app. Then added media info to the database. Ripped DVDs and CDS and uploaded them to an Amazon server. Maintained user info that controls the install process and the app on the client.
Provided tech support for installs, general customer support, and troubleshooting of software/hardware. Ordered new and refurbed ipads for clients. Did general research for ebook/pdf/web tech for The Dawn Horse Press.
Worked on creating a “Basket of Tolerance” website, a cross between a book that’s a bibliography and a virtual online library, via a conceptual spiritual framework of the seven stages of life, a means of comprehending the totality of human culture and wisdom. Prototype was a standard “lamp” app, running on Amazon’s cloud.

Technical Summary

Webwork Tools: Bluefish & Sublime Text, Gimp, Inkscape
Databases: MySql w/ phpMyAdmin, SQLite, Librebase, MS SQL Server, InterBase, Foxpro, Dbase, MS Access 2-2K, Paradox, Focus on PCs & Mainframes
Operating Systems: Linux (Redhat & Ubuntu), Windows 2-10, Win2k server, iOS for ipads, Mac OSX, DOS
Languages: Php, Perl, Html and CSS, Javascript, jQuery, bootstrap, MS ASP, Delphi, Visual Basic
Frameworks: AWS (Amazon Web Services), Lamp (Linux/Apache/MySql/Php) Stack, IIS
Content Management Systems: WordPress, Drupal, open source wikis
Admin: Maintained workstation/server tape backups, performed server farm maintenance, desktop support, Antivirus Network Support
PC Hardware: have kept hardware working and fixed when necessary as long as I’ve worked on PCs (started with an IBM PCjr). Focus on desktops as laptops have too many proprietary ($$) replacement parts

College Education

Majority of education at The University of Wisconsin, Madison (majoring in philosophy), but graduated from San Francisco State with a BA in English Literature.